Privacy & Data Protection

Heybaj Privacy Policy — Your Data
Fully Secure With Us

This Privacy Policy transparently explains how your personal data is collected, stored, used, and protected at Heybaj. We believe your privacy is a right, not a privilege.

Last Updated: 1 January 2026

01 Introduction

Heybaj (heybaj.click) is a trusted online gaming platform that places the highest importance on user privacy. This Privacy Policy explains in detail how we collect, use, and protect your personal information.

By using the Heybaj website or app, you agree to this Privacy Policy. If you do not agree, please discontinue use of our services. This policy is part of our Terms & Conditionsmust be read together with.

In brief: We only collect data that is necessary to provide our services. Your information is never sold.

02 What Information We Collect

Heybaj collects two types of information — what you provide directly, and what is automatically gathered while you use our services. Details are outlined below.

Data Type Example Reason for Collection
Identity Information Full name, date of birth, national ID number KYC Verification & Legal Compliance
Contact Information Email, mobile number, address Account Management & Support
Financial Information Payment methods, transaction history Payment Processing & Fraud Prevention
Technical Information IP address, device information, browser Security & Service Improvement
Usage Data Gaming history, betting patterns, preferences Personalized experience & bonus offers
  • Information is collected directly from you when you fill out the registration form.
  • Financial information is collected during payment processing.
  • Conversation data is retained when you contact the support team.
  • Usage data is collected automatically through cookies and analytics tools.

03 How We Use Your Information

Heybaj uses your personal data solely for specific, legitimate purposes. We never use your information for anything beyond what is necessary.

  • For account creation, management, and verification.
  • To process all financial transactions, including deposits and withdrawals.
  • To provide customer service and technical support.
  • To prevent fraud, financial crime, and money laundering.
  • To meet legal and regulatory obligations.
  • To offer bonuses and promotions tailored to your preferences.
  • To improve and enhance the platform's services.
  • To monitor responsible gaming programs.

Marketing communications: You can opt out of marketing emails or SMS at any time by writing to support@heybaj.click.

04 Sharing Data With Third Parties

Heybaj never sells your personal data. However, limited information may be shared with trusted third parties in specific circumstances.

  • Payment Processors: Payment partners such as Mobile Pay, Nagad, and Rocket receive only the information necessary to process transactions.
  • Identity Verification Services: Information is shared with licensed verification agencies as part of the KYC process.
  • Legal Authorities: Information may be disclosed to government authorities under a court order or legal obligation.
  • Technology Service Providers: Only the minimum necessary data is used for hosting, cybersecurity, and analytics services.
  • Anti-Fraud System: Specific transaction data is analyzed within our fraud prevention systems.

All third-party partners operate under strict confidentiality agreements and may only use your data for specified purposes.

05 Cookies & Tracking Technologies

Heybaj uses cookies and similar technologies to enhance your experience. Cookies are small data files stored in your browser.

  • Essential Cookies: Essential for login sessions and security — these cannot be disabled.
  • Functional Cookies: Used to remember your preferences, language, and settings.
  • Analytics Cookies: Helps analyze site usage to improve our services.
  • Marketing Cookies: Used to show you relevant offers and promotions.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect certain site functionality.

06 Data Security Measures

Heybaj employs industry-standard technical and organizational measures to protect your data. Our security systems are regularly audited by independent third parties.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
  • AES-256 Encryption: All stored sensitive data is protected with the highest standard of encryption.
  • Two-Factor Authentication (2FA): Add an extra layer of security to your account.
  • Firewall Protection: Advanced network firewalls protect against cyber attacks.
  • Regular Security Audits: An external team of experts conducts regular security assessments.
  • Access Controls: Only authorized personnel have access to specific data.

No system on the internet is 100% secure. In the event of a data breach, we will notify you promptly and take necessary action in accordance with applicable law.

07 Your Rights

Under Heybaj's privacy policy, you have the following rights. To exercise any of these rights, please contact us at support@heybaj.click.

  • Right to Access: The right to know what information we hold about you.
  • Right to Rectification: The right to request correction of any inaccurate or incomplete information.
  • Right to Erasure: The right to request deletion of your data in certain circumstances.
  • Right to Restriction: The right to restrict the processing of your data in certain circumstances.
  • Right to Data Portability: The right to receive your data in a structured, portable format.
  • Right to Object: The right to object to your data being used for marketing purposes.

We typically respond to requests within 30 business days. In complex cases, this may be extended by up to 60 additional days.

08 Child Protection

Heybaj's services are strictly for adults (18+). We do not knowingly collect personal information from minors. If we become aware that a user under 18 has created an account, that account and all associated data will be deleted immediately.

Parents are advised to monitor their children's internet usage and use parental control software where appropriate.

09 Third-Party Websites

The Heybaj website may occasionally contain references to partner sites. These third-party sites have their own privacy policies, and Heybaj is not responsible for them.

  • We recommend reading the privacy policy of any external site before you visit it.
  • The payment gateway's own data protection policy applies.
  • Game providers may process certain data on their own servers.

10 Policy Updates

Heybaj may update this Privacy Policy at any time. For significant changes, we will notify you via your registered email or a notice on the site. Continued use of the site after any changes constitutes your acceptance of the updated policy.

This Privacy Policy was last updated 1 January 2026 Last revised on this date. To request a previous version, please contact our support team.

11 Contact Us

For any questions, requests, or complaints regarding this Privacy Policy, please contact our Data Protection Team.

  • Email: support@heybaj.click
  • Website: heybaj.click
  • Response Time: Typically within 24–48 business hours

Our support team is fully equipped to assist you in Bengali — write to us in Bengali and we'll reply in Bengali.

Why Is Your Data Safe with Heybaj?

Our privacy commitment isn't just words — it's technically enforced across every system.

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End-to-End Encryption

Every transaction and piece of personal information is protected with 256-bit SSL encryption, making it virtually impossible for hackers to decrypt your data.

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No Sale of Data

Heybaj never sells your personal information to third parties. Your data stays with us — it never goes to market.

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GDPR-Compliant Policy

Our Privacy Policy follows international GDPR standards. Your rights are globally recognized.

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Regular Security Audits

Third-party cybersecurity experts regularly test our systems. Any vulnerabilities identified are addressed immediately.

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Full Transparency

Everything we collect and why is clearly stated in this policy. There is no hidden data collection or undisclosed processing.

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Your Data, Your Control

You have the right to request access to, correction of, or deletion of your data. Your information belongs to you.

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Start Gaming in a Safe Environment

Your privacy is protected at Heybaj. Register now and join Bangladesh's most secure gaming platform.

⚠️ 18+ only. Please gamble responsibly.

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